Shipping and Return
-Refunds and Exchanges
Please read item descriptions
carefully and note sizes of products. Please also know monitors are calibrated
differently and colors, while may be close, may not be 100% accurate. In the
event of an exchange the buyer is responsible for return shipping fees.
Please note by purchasing from www.FreeLivingStore.com
(an online store) you as the buyer agree to our shop terms, conditions and
You will be responsible for paying for your own shipping costs for returning
your item. Shipping costs are non-refundable.
If you are shipping an item over Rs 2500, you should consider using a trackable
shipping service or purchasing shipping insurance. We don’t guarantee that we
will receive your returned item.
We offer exchanges in sizes only .The customer has to pay for the shipping charges
for any exchange been sent to him/her. We only replace/reimburse items if they
are defective or damaged. If you need to exchange it for the same item,
send us an email at firstname.lastname@example.org
Only regular priced items may be returned, unfortunately sale items are final
sale and cannot be returned.
If the item was marked as a gift when purchased and shipped directly to you,
you’ll receive a gift credit for the value of your return. Once the returned
item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the
order shipped to themselves to give to you later, we will send a refund to the
gift giver and he will find out about your return.
We are currently shipping in India
We do not offer cash on delivery at
the moment .
On placing your order, you will
receive an email containing a summary of the order and also the estimated
delivery time to your location. From the date of placing order, we would
normally take 7-10 working days to deliver your order. In few
locations, the delivery may take longer, depending on the accessibility of your
location by our logistics partners. In such cases, we will proactively reach out
to you. Please check your emails and SMS regularly for such updates.
We work with a responsible shipping
partner and ship within 10 days of placing an order. In case of express
delivery please let us know in advance.
We are not doing International shipping as of now. Shall be
coming up very soon with international platform.